Overview
At BD Flexo, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.
🔹 Return Eligibility
You can request a return if:
- You received a damaged or defective product
- You received the wrong item or size
- Product is unused and in original condition
🔹 Return Time
Return requests must be made within 48 hours after receiving the product.
🔹 Exchange Policy
We offer size exchange if available in stock. Exchange delivery charges may apply.
🔹 Refund Policy
Since we offer Cash on Delivery, refunds are processed only after product verification.
🔹 Non-returnable Items
We do not accept returns if:
- Product is used or washed
- Tags are removed
- Request is made after the allowed time
Need help?
Contact us at WhatsApp for questions related to refunds and returns. 📦 To request return or exchange, contact us via WhatsApp with your order details.